My Zovirax cream order to Leicester has been marked as dispatched. Does that mean it will arrive tomorrow?
Not necessarily. Dispatch means the order has left for delivery; arrival depends on the delivery service selected and the carrier's progress.
| Quantity | Price per tube | You save | Total price | |
|---|---|---|---|---|
| 2 | £27.04 | - | £54.08 | |
| 3 | £22.72 | £12.96 | £68.15 | |
| 4 | £20.19 | £27.41 | £80.75 | |
| 5 | £19.26 | £38.89 | £96.30 | |
| 6 | £18.15 | £53.34 | £108.90 | |
| 7 | £17.46 | £67.04 | £122.23 | |
| 8 | £16.95 | £80.75 | £135.57 | |
| 9 | £16.63 | £93.71 | £149.64 | |
| 10 | £16.15 | £108.90 | £161.49 |
Your order is carefully packed and is dispatched within 24 hours. Here is what a typical package looks like.
Sized like a regular personal letter (approximately 24x11x0.7 cm), with no indication of what is inside.
| Delivery Method | Estimated delivery |
|---|---|
| Express Free for orders over £222.24 | Estimated delivery to the UK: 4-7 days |
| Standard Free for orders over £148.16 | Estimated delivery to the UK: 14-21 days |












| Country | Brand Names |
|---|---|
United Kingdom | Zovirax Cold Sore Cream |

Zovirax cream contains aciclovir and is used to treat recurrent herpes labialis (cold sores) when applied early in an outbreak.
| Condition | Can Zovirax (aciclovir) cream be used? | Notes |
|---|---|---|
| Cold sores on the lips or face (recurrent herpes labialis) | Yes (on-label) | Start early, at the tingling or itching stage, or when lesions appear. |
| Genital herpes | No | Zovirax cream is not intended for use on the genitals. In the UK, genital herpes is usually treated with prescription oral antivirals, based on a clinician's advice. |
If you are pregnant, planning to become pregnant or breastfeeding, speak to your healthcare provider before using this medicine.
This product contains propylene glycol and cetostearyl alcohol, which may cause local skin reactions such as stinging or burning. If you know you are sensitive to these substances, ask a healthcare professional before using it.
| Question | Answer |
|---|---|
| How much should I apply? | Apply a thin layer, using enough to fully cover the affected area. |
| When should I start? | As early as possible, at the first sign of an outbreak (tingling or itching) or when lesions appear. |
| How often? | 5 times a day. |
| How long? | 4 days. If it has not healed, you may continue for up to 10 days. See a healthcare provider if symptoms continue beyond that. |
| How quickly does it work? | It may shorten the episode if started early, but it is not a cure and results vary from person to person. |
If you miss a dose, apply it as soon as you remember. If it is nearly time for the next application, skip the missed dose and continue with your usual schedule.
If you apply too much, an overdose on the skin is unlikely. If irritation occurs, wash the area gently and speak to a healthcare provider.
| Feature | Zovirax (aciclovir) Cream 5% | Aciclovir Ointment 5% |
|---|---|---|
| Main on-label use | Recurrent herpes labialis (cold sores) on the lips or face (≥12 years) | Initial genital herpes; limited mucocutaneous HSV in immunocompromised patients (prescription use) |
| Where to apply | Outside of the lips and face only; not in the eyes, mouth or nose | For skin use only; not in the eye (genital use may be prescribed for initial genital herpes according to the label) |
| Typical dosing | 5 times a day for 4 days (up to 10 days if needed) | Every 3 hours, 6 times a day for 7 days |
Rarely, severe allergic reactions can happen, such as swelling of the face, lips or throat, trouble breathing, or allergic skin reactions such as contact dermatitis or eczema. Stop using the cream and seek medical advice if this happens.
The active ingredient is aciclovir 5% w/w (50 mg per gram of cream).
The other ingredients are cetostearyl alcohol, mineral oil, poloxamer 407, propylene glycol, sodium lauryl sulfate, water and white petrolatum.
Zovirax cream is a smooth white to off-white cream. Packaging may vary by market; in the UK, Zovirax Cream is commonly supplied in 2 g tubes.
Cold sores are small, fluid-filled blisters that usually appear on or around the lips and are caused by HSV. To help reduce the risk of spreading the virus during an outbreak:
My Zovirax cream order to Leicester has been marked as dispatched. Does that mean it will arrive tomorrow?
Not necessarily. Dispatch means the order has left for delivery; arrival depends on the delivery service selected and the carrier's progress.
I live in Lisburn, Northern Ireland. Can I confirm whether Zovirax cream can be delivered to my address before I pay?
Yes. Enter your delivery address at checkout to see the delivery options available for your Lisburn postcode before completing payment.
Before I order from Belfast, can I use my postcode to check if this cream can be delivered to me?
Yes. Add the product to your basket and enter your Belfast postcode at checkout; the available delivery options will be shown there.
My new tube looks different from the one I ordered before. What should I compare before using it?
A different appearance alone does not mean the cream is wrong. Compare the active ingredient, 5% strength, cream dosage form, manufacturer and package label, plus the batch number, expiry date and tube condition; do not use it if any of these are incorrect or the seal is damaged.
I have just found out that I am pregnant and had started using the cream for a cold sore. Should I carry on?
Absorption of aciclovir through the skin is minimal, but use in pregnancy should be considered against the expected benefit. Speak with your midwife, GP or pharmacist before deciding whether to continue, especially if you need treatment over a large area or for longer than usual.
| Active ingredient | Aciclovir |
|---|---|
| Drug class | Antiviral |
| Dosage form | Cream |
| Available strengths | 5% |
| Route | Topical |
| Storage | Store at 25°C; excursions permitted to 15°C - 30°C. Keep the tube tightly closed and do not freeze. |
| ATC code | D06BB03 |
This product has 6 ratings, but only 5 written reviews so far. Share your experience and help other customers.
Ordered the aciclovir cream and it sailed through customs without a single question, delivered smoothly to London.
The outer parcel arrived slightly dented but the Zovirax cream inside was perfectly intact and unaffected.
Packaging was completely discreet with no hint of what was inside, just spot on for a bit of privacy.
When I lived in London delivery seemed to arrive two or three days quicker, though that's just been my experience.
Bought this aciclovir cream for my father and support kindly corrected a mistake in his address before it was dispatched.